A personal message from one of the co-founders of Bath Box.

Bath Box began in 2017, when my wife Hannah started making homemade face masks in our kitchen at home. From day one, it was a true family business - Hannah, myself, and my sister (Kim) all working out of our garage, living room, and kitchen. What started as a small skincare idea quickly evolved into something bigger, thanks to you - our customers - who fell in love with our bath bombs and bath products.

After a year of working from home, we moved into our first warehouse, which we operated from for three years. Those years brought incredible growth, especially during the COVID lockdowns, and we were lucky to build a small, dedicated team who helped us scale and serve more people across the country. That growth led us to a bigger warehouse in Cranbourne West, where we are currently located and continued to hand-make so many of our products locally and expand our range with offerings our customers asked for.

But the last few years have been incredibly difficult. We’ve faced challenges that have hit so many small businesses, such as skyrocketing rent, increasing shipping costs, and the overall rising pressure of running a local operation. Like many others, we’ve felt the weight of an economy that keeps tightening, and it’s become clear that continuing our current model is simply no longer sustainable.

Making the decision to close our warehouse and end local production was one of the hardest choices we’ve ever had to make. Bath Box has been at the center of our lives for the past eight years - through our biggest challenges, and our proudest moments. It’s not just a business to us - it’s our heart, our identity, and our legacy.

While Bath Box as you know it is coming to an end, we are doing everything we can to preserve what we’ve built and find a new way forward. Our priority right now is to clear our warehouse stock so we can move through this transition with the care and dignity this brand deserves. And we couldn’t do this without our incredible team - Tea and Viktorija - who have stood by us and continue to help us every step of the way. We’re endlessly grateful to them.

To every single one of you who has supported us along the way - thank you. Whether you’ve placed one order or fifty, whether you’ve told a friend about us or just followed us quietly online, you’ve been part of something special. Your support has meant more than we can ever express.

With gratitude,
Ashton Jude
Director & Co-Founder at Bath Box
(On behalf of Hannah & the Bath Box team)